Bhavo Return, Exchange & Cancellation Policy

If your product arrives damaged, we are here to help.
Returns are accepted only for items damaged during delivery, report the issue within 7 days of delivery.
Write an email to us at frombhavo@gmail.com with clear photos of the damage.
We will arrange a free pickup of the damaged product.
After we receive the item, your refund will be processed within 15 days.
Note: We take great care in packaging your order, but if your item arrives damaged, we're genuinely sorry. To register a damage-related return request, please ensure to record a video while opening your package. It helps us to process your claim quickly and fairly.

Orders can be cancelled only before dispatch from our warehouse.
After dispatch, cancellations cannot be accepted.
We do not offer direct refunds for cancellations.
Instead, you can:
- Exchange your order for a product of equal or higher value (paying the difference if needed), or
- Choose store credit to use for a future purchase, valid for 1 year from the date of issue.